HOW TO FIX OUTLOOK KEEPS CRASHING ISSUE
Outlook is one of a long time used and efficient feature-loaded email clients accessible in Windows 10. It is a bit complicated to set up if you’re configuring an IMAP account but once the initial setup is done, you won’t run into much trouble. It’s then up to you to customize it, find out rules that filter emails, install add-ons, configure more accounts, etc.
Outlook runs great until it shows Outlook keeps crashing and since the app is so complex, pinpointing what’s wrong with it's tough.
Steps to Fix Outlook Keeps Crashing Issue
STEP 1. Run Outlook in Safe Mode
Outlook features a lot of moving parts and anybody of them might be the matter. To isolate everything, check if the app crashes once you run it in safe mode.
To start the run box you must press on the Win + R keyboard shortcut.
In the run box enter the following and tap the Enter key.
Select the profile you want to use, and click OK.
Outlook will take a little longer to open but when it does, try sending an email. If the app doesn’t crash an add-on or a macro could also be responsible.
STEP 2. Disable Add-ons and Macros
If you’re ready to run Outlook in Safe mode, then the primary thing you ought to do is disable add-ons and macros.
Tap Win+R to open the run box.
Enter the following in the Run box, and tap Enter.
Select a profile.
Once Outlook is open, go to File>Manage COM Add-ins.
Outlook will show you the add-ins it has disabled. Select and remove them.
To disable macros, go to File>Options.
Go to the Trust Center tab.
Click Trust Center Settings.
Go to the Macro settings tab.
Get the “Disable all macros without notification” option chosen.
Close Outlook, and run it again in normal mode.
STEP 3. Repair Outlook Profile
A corrupt outlook profile can cause all kinds of problems. The situation of Outlook keeps crashing can arise if Outlook is not able to load it. Repairing it is fairly easy.
Find your Outlook profile. It should be in the following location (replace Your Username with your actual username).
Download the repair tool, and run it.
Run the Troubleshooter and a window to repair the profile will open.
Select your profile; it may be an OST file or a PST file.
Allow the tool to scan it, and if it finds any problems, you will see a Repair button.
Click the Repair button to repair your Outlook profile.
STEP 4. Repair Office Installation
Apps are often corrupted; they are often due to another app, due to a Windows update, or due to an update to the app itself. The office features a built-in repair solution that you simply can use to repair a corrupted Office app.
Open Control Panel.
Go to Programs>Uninstall a program.
Look for Microsoft Office in the list of installed apps.
Select it, and click Change.
You will see two options to repair Office. Try the fast repair option first and see if it fixes the crash.
If the crash continues, try the Online Repair option.
STEP 5. Let Recovery Assistant and Microsoft Support run on the device
The Office Repair tool may fail to repair the matter and if it does, you'll try the Microsoft Support and Recovery Assistant.
Get the Microsoft Support and Recovery Assistant downloaded.
Extract the file, and run the setup file.
Run the app, and select Outlook when it asks which app you’re having problems with.
Click Next and select the option that best describes the problem.
Go through and answer the series of questions, and the tool will attempt to fix Outlook.
Closing Words
Email clients differ in functions, some are light and normal, others are difficult and feature-loaded. Outlook falls under this second category but additionally to the features it supports, it must remain user-friendly so that the typical person can use it without having special training.
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