How To Fix Microsoft 365 Won't Open Errors?

Are you unable to open the Microsoft Office 365 program? This guide can help you to fix the error. When Office 365 Won't open error occurs, and the user is unable to access any program, or edit Excel sheets or Word documents. There could be a number of possible reasons why users may encounter this error on their devices. Fortunately, with the help of some productive solutions, you can fix the issue. In this guide, we are going to share any instructions that can help you to resolve Office 365 Won't open errors on your device. So keep reading, and proceed with the easy steps to fix that issue.

Why Won't Office 365 open?

Many users confront Office 365 not opening problems on the device. Here are the most common reasons why you may be unable to access the office 365 program.

• You have recently updated the windows.

• You are trying to open the MS Office 365 incorrect program.

• File Association error.

• Microsoft 365 has stopped working.

Symptoms of Office 365 Won't Open Error

Here is the list of symptoms that you may notice while trying to access the office 365 program.

• When you double-tap on the 365 programs, you get no response.

• Office 365 stops at the processing screen.

• Unable to access Excel sheets, Word documents, or the other Office 365 program, and end up with a blank screen.

• No activity while trying to open the program.

 

Troubleshooting Solutions to Fix Office 365 Won't Open Errors

 

1. Open the File directly from Microsoft Office Programs

If the user is unable to open the Microsoft Office 365 file with a double tap on it, they can simply try to open the corresponding office program. After that, open the targeted file from the application. Steps to follow are.

• Launch the MS Office application, Excel, PowerPoint, or Word document.

• Click on the files>> open.

• Find the targeted file and click to open it.

If you are able to open the relevant file, your Microsoft Office 365 won't open error is resolved. In case, the error is not fixed,  you can proceed with the next troubleshooting step.

 

2. Verify the Task Manager

Check with the task manager. Go to the process tab to have a check on it. If the office 365 program is running there, then your device gives the impression that the file is already opened. If you are unable to see the file open, you need to right-click on the target file and choose the ' edit/ open' option.

3. Uninstall the Window Update

Many times users encounter Office 365 won't open errors after upgrading their Windows software. To fix the issue, you can uninstall the windows update. 

• Go to the Windows setting.

• Click on the 'update and security' option.

• Click on the ' view update history' from the 'window update' tab.

• Click on the ' uninstall update' option.

• From here, right-click on the currently installed update. Close the uninstall option.

If you are still getting office 365 programs that won't open errors, proceed with the next troubleshooting step.

4. Inactivate Microsoft Office Add-ins

Sometimes the add-ins prevent the user from accessing the Microsoft Office programs. This can also result in a blank screen, therefore, you need to disable the add-ins right away to fix the error.

• Open the MS Word.

• Go to the file section.

• Click on the Options>> Add-ins.

• Hit the dropdown button, and click on the ' com add ins' option.

• Hit the Go button.

• From the ' com add-ins' dialogue box, uncheck all the add-ins.

• Hit the ok button to give the confirmation.

Try to open Microsoft 365 program again on your device, if you are still unable to access it, follow the next troubleshooting step.

 

• Open Microsoft Office in safe mode.

• You can open Microsoft Office in safe mode and access the services.

• Open the Windows Run dialog box.

• Type ' WinWord/ safe' and click on the enter button.

• The MS Office program will open in safe mode.

 

5. Reinstall Microsoft Office 365

If none of the above-mentioned solutions help you to troubleshoot Office 365 won't open errors, you can Re-install the program and start using the services. To reinstall the office 365 program, visit the official website, and download the current version.

Conclusion

Hopefully, the above-mentioned troubleshooting solutions will help you to fix Office 365 won't open errors on your device. The provided instructions are easy to follow, and help you to fix the issue instantly. But if you are still getting the same error and are unable to access the office services, do not hesitate to contact the professionals to get a piece of expert advice.