How to Troubleshoot Outlook Cannot Connect to Server Error?


The Outlook application is a robust information manager that people everywhere use to fetch messages. It can store tasks of diverse nature. But to use it optimally, you must be linked to the Outlook Exchange server. So, if you find that Outlook cannot connect to server it can be difficult to send and receive emails. Don’t worry. In this article, you will find different ways to fix the Outlook server error.


Measures to Use When Outlook Cannot Connect to Server

Here are some good ways to fix the Outlook cannot connect to server error. Follow them one by one and start accessing your emails again.


1. Ensure that the Exchange server name or Account credentials are accurate

You need to ensure that you have the right Exchange server name or account credentials with you. Go through these steps to check your credentials.


  • Launch Outlook, and go to ‘File.’

  • From here, choose ‘Info,’ followed by ‘Account and Social Network Settings.’

  • Now, choose ’Account Settings.’

  • From the dialog box, select the account and remove the current account.

  • Input the right account credentials again.


2. Examine the Connection of your Microsoft Exchange Server

On facing the Outlook cannot connect to the server issue, it’s best to check the Microsoft Exchange server connection. Adhere to these steps.


  • Launch Outlook and go to ‘File.’

  • Choose ‘Info,’ followed by ‘Account and Social Network Settings.’

  • Choose ’Account Settings.’

  • See your Exchange account. If there’s a problem with the connection, you’ll notice an orange color indicator icon.


3. Employ SSL to Connect MS Exchange Server

You can also use SSL when you notice Outlook not connecting to Exchange server. Use it to connect to the MS Exchange server.


  • Open Outlook and head over to ‘File.’

  • Choose ‘Info’ followed by ‘Account and Social Network Settings’ and then ‘Account settings.’

  • Choose your email account and hit ‘Change.’

  • Tap ‘More Settings’ followed by the ‘Advanced’ tab.

  • Lastly, choose ‘SSL’ as the encrypted connection and hit ‘OK.’

 

4. Repair MS Outlook Account

Have you tried the different techniques above but still find that Outlook cannot connect to server? There’s still another way. You can try repairing your Outlook account. It’s possible that account settings are disrupted and are preventing Outlook from connecting to the server. Follow these points to repair your account.


  • Launch Outlook and click ‘File.’

  • Select ‘Info’ followed by ‘Account and Social Network Settings’ and then ‘Account settings.’

  • Choose your account and tap ‘Repair.’

  • You will be made to input your account details. Confirm the details. Ideally, you must remove the password and enter it by yourself so that you don’t enter the wrong one.

  • Hit ‘Next.’

 

5. Disable Extensions 

You cannot rule out the possibility of an extension cause Outlook cannot connect to server error. So, disabling this extension can fix the problem.


  • Open Outlook, and go to ‘File.’

  • Choose ‘Options,’ followed by ‘Add-ins.’

  • Tap the ‘Go’ button. Uncheck every extension. 

  • Then, press ‘OK.’

  • Restart Outlook.


Summing Up 

Now you can seamlessly send and receive messages after employing these tips when your Outlook cannot connect to server. Hopefully, one of them will make your Outlook link to the server again. But if nothing works, contact email technical support experts. They are always ready to resolve any email-related glitches for you.

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