What are the Reasons for Hotmail Not Working?

Hotmail is a flagbearer of the email services that took the world by storm shortly after its launch. It is no surprise that the giant Microsoft acquired it. It is fast, reliable, seamless and secure, however what it isn't is immune to glitches. It is no surprise that a few issues do get reported when there is a huge user base, and the Hotmail Not Working issue is one example of it. The occurrence of this error is not very frequent, however given their relevance in today’s world, it becomes quite a big deal if you aren’t receiving mail.

Reasons for Hotmail Not Working

 

Probable Reasons Behind Hotmail Not Working:

 

1.     Cookies and cache overload

2.     Server down

3.     Unstable Internet connection

4.     Incorrect login credentials

5.     Older version installed

6.     Outdated or unsupported browser

 

Fixes to the Issue of Hotmail Not Working:

 

1.   Clear the Cache, Cookies History

 

There is a chance that a cache or cookie stored is channeling the issue of Hotmail. To resolve this issue, open your browser, go to Settings and then clear your browser history, cookies and cache.

 

 

2.   Check the Server Status

 

The Hotmail server being down is a probable cause behind your Hotmail not working. First, you need to check this, try opening other websites, they are responding but Hotmail is not, then the servers of Hotmail might be down. You can even check websites like down detector to check or confirm the status.

 

 

3.   Check Your Internet

 

To check the internet connection, visit other websites other than Hotmail. Apart from this, you can also check your mobile device to confirm the soundness of the internet. To resolve this issue, either move your system close to the router or restart your internet router to re-establish the connection.

 

4.  Check the Login Details

 

Due to Hotmail sign-in issues like if you type an incorrect username or password, your Hotmail account will not respond. So, first, you need to ensure that the username and password you have typed is correct, and entered in the correct case. In case you have forgotten your password, then change your password and once you give the right credentials related to your Hotmail account, the Hotmail not working won’t bother you.

 

5.   Older Version of Hotmail Installed

 

The new updates are launched with multiple fixes which prevent the occurrence of errors that plagued the previous version. Update to the latest version, or uninstall and install the application to use the latest version.

 

6.   Check Your Browser

 

You need to ensure that the browser you’re using is compatible with Hotmail or not, and if yes then please check that the latest version is installed.

 

Bonus: What to do when facing Hotmail not working on iPhone?

 

If you’re an iPhone user who wants to access Hotmail, and you’re facing the Hotmail not working error, then:

 

Tap on Settings, and then navigate to the Passwords & Accounts option;

Here you need to find your Hotmail account and delete it, then you need to visit Settings > Mail > Accounts > Add account;

When you correctly add the account, with the correct details, the problem gets resolved.

 

Conclusion

 

We believe that we have successfully answered your question of “Why is my Hotmail not working?”.

 

We have also taken into account the situation of Hotmail not working on iPhone, since there are an ample number of individuals who face this particular issue.

However, if the problem still persists, then please raise a ticket to the Hotmail customer service so that they can get it resolved from an expert.

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