How to Fix the Outlook Disconnected Error Easily?

Fix the Outlook Disconnected Error


Many people have Outlook 365 installed on their computers. This email client is quite an effective one as you can use any other email service on it. However, you can also frequently find Outlook disconnected. You may start the email client on your laptop, which is fully connected to a network, but it shows a disconnected message.


This problem can feel very annoying, especially when you don't know its reason. There are two possible scenarios that happen. Either your Outlook is functioning on the offline mode or got disconnected from the server due to a reason. But you can bring it back online. In this post, you'll find the steps you can follow for doing so.


Fix Microsoft Outlook Disconnected

The solutions to this problem will be as per the two scenarios mentioned above. Both of them are explained in detail below.


1. Outlook is Working in Offline Mode

When this happens, you will see it in the status bar at the bottom of the screen. You can also notice that the Outlook icon in the Windows bar features a red ''X'' sign. Offline access to this email client is helpful if you are out on vacation or traveling. It helps you to access the mailbox from areas where there isn't a stable internet connection. But you might desire to bring it back online so you can send and receive important emails. Here's the process you should follow.


  • Open MS Outlook. 

  • Go to the ''Send/Receive'Receive' tab.

  • You'll see the ''Work Offline' button on the right-hand side.

  • Hit it.

  • Outlook will try to reconnect. If it doesn't do it, restart the email client.


2. Outlook is Disconnected

It might be possible that MS Outlook is disconnected from the Exchange server or your internal mail provider. In this case, you can see it on the Outlook lower status bar. Outlook 365 disconnected maybe because of a temporary glitch in your connectivity because of the VPN network. When it's online, Outlook will attempt to reconnect automatically to the server. If it doesn't do that, follow the steps below.


  • Navigate to the ''Send /Receive'Receive' tab.

  • Press the ''Type your Exchange'Exchange' password button. If Outlook connects, you are good to go.

  • If it doesn't, exit all Outlook windows and restart it.

  • If it still can't connect, you should make sure that your network connectivity is available.

  • If there are no internet problems, restart your system.


3. Start and Use Outlook in Safe Mode

If you still find that Outlook says disconnected, it's best to open Outlook in safe mode. Follow these steps to do so.


  • Exit all Outlook windows.

  • Press the ''Search'' magnifying glass beside the Start icon.

  • Input ''Run'' and launch the Run Desktop App.

  • Input 'outlook.safe'' and press ''OK.''

  • Outlook will launch in safe mode.

  • Try to connect.

  • Disable Outlook add-ins and start the application again.

  • Wait for some time and try accessing your mailbox.


Final Words

These simple measures are all you need to use when you notice your Outlook disconnected. You will be able to get the email client online and start sending and receiving messages like before. But if you find the problem persisting, it's best to speak with professional email support services.

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